Senior Proficient Fixed Service Delivery & Implementation

Position Information

• Unit: Technology Infrastructure
• Division: Infrastructure Implementation & Service Delivery
• Grade: P4
• Minimum role requirements: Bachelor in relevant field
• Experience: 7 years of experience

Key Accountabilities

• Conduct advanced delivery analytics
• Implement delivery automation frameworks
• Ensure delivery compliance with standards
• Optimize service delivery experience
• Maintain comprehensive technical documentation
• Drive implementation efficiency improvements
• Create sophisticated implementation frameworks
• Design sophisticated implementation methodologies
• Lead technical knowledge sharing initiatives
• Drive service performance optimization initiatives
• Design service monitoring frameworks
• Design advanced delivery process optimization solutions
• Implement comprehensive quality assurance measures
• Develop service delivery risk strategies
• Create effective service integration solutions
• Establish advanced delivery standards
• Develop and implement comprehensive service delivery strategies
• Develop innovative service delivery solutions
• Evaluate emerging delivery technologies
• Optimize delivery tools and systems