Payment System Specialist

Central Bank of Oman is seeking to recruit competent, committed, self-motivated and enthusiastic Omani candidate to work as Payment System Specialist.

Key Accountabilities:

• Maintenance, monitoring and support of OmanNet, Payment Gateway/Payment Integrator and Settlement & Dispute Management System (Back office)
• Design, manage, and enforce the on boarding, testing and certification process for newer entities and ongoing certifications for new products among the existing entities
• Maintenance of business continuity, Incident management and reporting and presenting audit / log reports
• Involve in internal enhancements of systems and projects.
• Provide technical expertise and guidance on EMV standards in coordination with the DCS teams
• Coordinate with the DCS teams for directory servers and tokenization related implementations
• Address day to day issues raised by local banks, PSPs and GCCNET switches.
• Support of OmanNet during business and after business hours to ensure nil / minimal disruption in the running operations
• Ensure smooth operations of the Settlement and Dispute Management systems and support banks in case of queries
• Conduct market research and needs assessment for product innovation.
• Define pricing models, incentives, and promotional strategies to drive adoption and proficient in preparing / updating operation manuals
• Analyze OmanNet performance against KPIs and recommend improvements.
• Deliver clear, accurate, and timely reports to senior management.
• Develop and maintain strong relationships with key stakeholders, including vendors and partners, banks, PSPs, merchants, technology providers
• Coordination with internal technical teams, IT teams, security teams, member banks, PSPs and GCCNET switches for different support activities.
• Provide leadership and mentorship to junior team members.
• Stay abreast of industry developments and best practices in product management and secure development lifecycle.

Skills and Competencies:

• In-depth knowledge of card payment ecosystems (issuance, acquiring, tokenization, directory servers, certifications).
• Strong understanding of EMV standards, PCI DSS, ISO 8583), mobile payments, NFC, and payment gateways.
• Desirable to have experience in ACI Base24-eps, and Settlement & Dispute systems
• Experience in writing testing scripts and executing testing & certification.
• Strategic thinking and excellent problem-solving capabilities.
• Outstanding communication, negotiation, and relationship management skills.
• Strong project management and financial analysis abilities.

Minimum Qualifications and Experience:

Bachelor’s in information technology/ information systems/business administration/E-Business Management.

5 years of experience in card schemes, banks, or payment service providers (PSPs) managing card products.