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About the job

Job Purpose:

To manage and lead bank branch to achieve the business goals by adhering to risk, compliance and audit policies. Ensure that operational procedures are complied with and ensure business development and providing a high level of customer service. Maintain excellent relationship with Government officials and HNW customers.

Key Tasks and Duties:

  • Manage the activities of assigned personnel in the branch and performs Managerial duties and exercises financial authority at the level established by management.
  • Achieve business and profitability targets of the branch
  • Play active role in implementation of business overall strategy
  • Create an effective sales culture in branches and increase market share
  • Improve the level of customer service in branches
  • Ensure timely and effective implementation of procedures and policies issued by HO divisions
  • Streamline procedures and policies to increase efficiency
  • Effective use of resources including human resources. Increase staff productivity
  • Adhere to credit, compliance and audit requirements
  • Train staff on new products
  • Achieve goals set for low cost deposits, loans, credit cards and income accounts.

Qualifications:

A Bachelors degree with specialization in banking, finance or management, or 3 year diploma in Finance or Banking.

Experience:

At least 8 years in banking with a proven sales record with a proven ability to develop and win new business in a branch environment.

Skills required are:

  • Excellent selling skills
  • Planning skills
  • Good motivational skills
  • Excellent reporting skills
  • Excellent communication skills
  • Leadership skills
  • Good coaching skills
  • Change management skills
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