Manager, Services Sector

Role Purpose

leading and managing the sales function for Services sector. The primary purpose of this role is to develop and execute a comprehensive sector sales strategy – by hunting for new sales and revenue opportunities, farming existing accounts for revenue growth, and cultivating strong multi-level account connects and stakeholder management for customer retention.

Position Information

Title: Manager, Services Sector

• Unit: Business
• Division: Business Sales
• Location: HQ
• Grade: L3
• Line Manager:
• Direct reports:
• Minimum role requirements:
• Qualification: Bachelor’s degree relevant.
• Experience: Internal Applicants : 4 years of experience \ Ex ternal Candidates: 6 years of experience

Key Accountabilities

• Sales Strategy: Develop and execute a comprehensive sales strategy for Services sector, aligning with the enterprise business goals and objectives.
• Customer Engagement: Build and maintain strong relationships with customers and stakeholders in Services sector, understanding their needs and pain points, and delivering customized solutions.
• Business Development: Identify and pursue new business opportunities in Services sector, leveraging market insights and industry knowledge to build a strong pipeline of prospects.
• Revenue Growth: Drive revenue growth for Services sector through disciplined sales cadence to achieve sales targets and related KPIs.
• Cross-functional Collaboration: Work closely with other functions such as Marketing, CEX, ICT and Group Subsidiaries to ensure the products and services meet the needs of Services sector and deliver maximum customer value.
• Market Intelligence: Monitor and analyze market trends, competitor activities, and customer feedback as feeder inputs for developing sales strategy and tactical plans.
• Budget Management: Manage the sales and revenue budget for Services sector, ensuring effective allocation of resources to achieve maximum impact and ROI.
• Reporting and Analytics: Develop and maintain accurate sales reports and analytics to track performance, identify areas for improvement, and enable informed decision-making.
• Strategic direction and innovation: Provide strategic direction and guidance to the team to achieve Sales goals and objectives. Collaborate with cross-functional leadership teams to identify value proposition gaps and prioritize sales efforts for revenue acceleration.

Key Competencies

Leadership

• Assertiveness and Conflict Resolution
• Fostering Learning and Development
• Inspiring and Leading Others
• Leading Change and Cultivates Innovation
• Visioning and Alignment

Behavioral

• Drives Achievements
• Ethics & Compliance

Technical

• Sales Analytics and Reporting
• Sales Forecasting and Planning
• Presentation and Communication
• Contract Management and Negotiation