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About the job

Job Purpose

To direct, coordinate, implement, execute, control & complete all projects portfolio handled by the PMO ensuring consistency with company strategy, commitments and goals. Responsible for the delivery of business objectives of all the projects portfolio by orchestrating the internal and external resources within the funding and timeline constraints.

Key Tasks and Duties

  • Manage the staff assigned to the level determined by senior management.
  • Lead and mentor Project Managers for delivering assigned Projects Portfolio
  • Lead the planning and implementation of assigned projects portfolio by facilitating the definition of project scope, goals and deliverables using the business case together with other inputs from stakeholders.
  • Construct a full scale implementation plan and assign responsibilities for execution of the project tasks.
  • Form the Project Governance structure to define the accountabilities on the Project including Sponsor, Project Owner, Reporting Committee to resolve challenges and limitation for the project.
  • Assemble and coordinate the project team with the necessary skills and capacity to deliver the project tasks.
  • Manage the project budget by setting the CAPEX and OPEX cost in the Project Charter. Account for every Project Expense in the Project Cost Register. Account for committed costs vs. Actual spends.
  • Ensure the project team (Internal & External Resources) has all the required office space, equipment and facilities to perform their project related functions / tasks.
  • Create and update reports defining project progress, problems and solutions.
  • Track project progress using all of the following tools: Status Reports, Project Plan, Risk & Issue Logs and communicate the reports to the Project Team and stakeholders.
  • Regular Project Portfolio reporting to Senior Management, Steering Committees & Project Advisory Committee on the progress and challenges as per the defined requirements in the Project Governance.
  • Ensure on each project quality assurance is scheduled and performed as per the requirements defined in the Project Governance.
  • Facilitate and manage the processing project changes (scope, time or budget) and interventions to achieve project outputs.
  • Ensure Business Readiness is performed prior to the Going-Live of changes through to the business as usual environment.
  • Ensure changes to be introduced by the project are fully communicated to all stakeholders.
  • Complete all project implementation and handovers to Project Sponsor.
  • Ensure impacted employees / users of the change are trained and informed of the changes and ensure that the Organization is ready to accept the changes Prior to any changes being introduced into the business environment.
  • Create an electronic workspace for the Project where the project team could store and share documentation and information with other internal and external project resources.
  • Ensure all project documents are appropriately stored / scanned, filled and/or archived on the project.
  • Motivate and retain staff reporting to the Project. Ensuring that the work environment for internal and external project team members are safe, secured and under acceptable conditions.
  • Where required develop the skills of all Omani Nationals and staff assigned including Managers or Project Assistants.
  • Setup KPIs, conduct appraisal assessment, training, staff rotation & coaching of the staff.
  • Develop junior PMO staff and drive to improve PMO staff loyalty and job satisfaction
  • Develop Value Creation for the division which include regular contribution to improving delivery methods, samples, templates and updating division’s policy & procedures.

Qualifications

A degree is essential in Banking/Other Streams or Engineering. A master’s degree is desirable.

Desired Project Management Professional Certification: PMP, PMI, CMP, PRINCE or Agile.

Experience

At least 7-8 years’ experience in managing projects with the emphasis on efficient managed delivery and desirable to have of 5-6 years of project management within Financial Services Industry or other services industry. A good understanding and knowledge of Technology, Banking: Retail Banking, Wholesale Banking & Risk is essential as is knowledge of Organization Functions and the associated practicalities, Finance, Procurement and HR. A working knowledge of General Procurement including vendor evaluation, selection &contract management.

Skills required are:

  • Effective project management skills
  • Effective written and verbal communication skills.
  • Excellent written and spoken English
  • Excellent office technology skills
  • Good IT reporting tools skills
  • Analysis / Problem Assessment skills
  • Person to person skills
  • People management skills
  • Problem solving and technical banking skills, with in-depth knowledge of the bank’s systems & procedures
  • Arabic is an advantage
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